An often easy attempt to get a homeowner water again is to simply replace the pump itself, but this may not always solve the issue at hand, it is best to look at the whole picture and trouble shoot the water system. First we make sure there isn’t any leaking at the well itself and a sign of this is when the ground around is very wet. Next, we want to make sure there is electricity going to the well. Then, the pressure switch and pressure tank are inspected to make sure its working properly. The final procedure is pulling the pump itself and this where we can evaluate the pump, the drop wire, drop pipe and the check valve. Sometimes the signs are obvious such as a hole in the drop pipe, busted check valve, water running out of top of the pump itself has busted clean off the drop pipe. Other times its a subtle sign for the problems at hand. The absolute worse case scenario, although extremely rare, is the well itself drying up.
A typical well service call usually requires a pump getting replaced, along with a check valve, and a few drop pipe (pending if there is galvanized drop pipe instead of pvc). We will reuse as much as we can and rarely is the wire and all the drop pipe replaced.